Requesting a refund
Refund requests can be reviewed by support. Contact us promptly through the Contact page and include your order information, account email and the reason for the request.
Packages that have started
Completed or active reposting packages may not always be refundable once service delivery has started. Any review may consider the package status, elapsed package period, listings processed and service already provided.
Technical service issues
If a technical issue caused by MyRepost prevents service delivery, support will review the circumstances and available service records. Depending on the issue, an appropriate resolution may include support assistance, service time or a refund where justified.
Problems caused by an unsupported account, inaccurate credentials, listing-platform restrictions, user actions or third-party availability may not qualify for a refund.
Payment model
There is no automatic weekly billing. Users pay when they select a package and complete checkout. A refund request relates only to the payment and package identified in the request.
Processing
Approved refunds are returned through the original payment route where practical. Processing time can depend on Stripe, the payment method and the relevant financial institution.
Contact
Contact MyRepost support for a refund review. This policy does not limit rights that cannot be excluded under applicable consumer law.
Company information
MYREPOST LTD
Company number: 17280273
Registered office: 4 Erin Close, Ilford, England, IG3 8UQ